Metaphors of organisations

Metaphors of organizations

There are many different theories of organizations. However, all of these theories “are based on implicit images or metaphors that lead us to see, understand, and manage organizations in distinctive yet partial ways.”[1]. The abundant metaphors in the literature are definite evidence.

For instance, organizations such as coalitions of individuals contracting with each other[2]; verbal systems[3]; psychic prisons, political systems, and instruments of domination[4], to name but a few,

The notion of “organization” can be distinguished from the notion of “institution” understood as rules of structuration of interaction processes created by people, whereas “organization” is a social group aimed at achieving goals in an organized way[5].

Moreover, a social organization is considered to be a relatively permanent system of diverse and coordinated activities of people, using a set of human, capital, ideological, and natural resources, interacting with other systems of human activity and resources of the environment[6]. A social system understood as an organization can be described as:

·         Morphology, i.e. the internal structure of these social constructs,

·         A structure co-created by its constituents linked with different relationships,

·         A unique system of positions and functions performed by its elements,

·         A hierarchy characteristic of the given system,

·         A value system,

·         An ability to make active and passive adaptations, related to social practice[7].

In the light of management science, organizations can be perceived as isolated from the environment, internally ordered and correlated sets of elements. The way they are ordered and correlated determines the organizational structure, thanks to which a given set of elements can function as a coherent whole, or a system[8].

According to A. Komiski, “Organizations are created and developed by people. They do it to ensure that the goals, tasks, and functions assumed are performed. People not only create organizations, they are their material. Correlated units and groups pursuing certain goals and performing tasks together form the social subsystem of an organization.

Participants occupying different positions within the formal structure usually use different technical devices and techniques of acting. The formal structure, machines, devices, and acting techniques form the technical subsystem of an organization. Almost all modern organizations (involved in production, teaching, providing medical treatment, and dealing with defense or administration) are thus complex social and technical systems”[9].

Ch. Bernard defines this phenomenon as a system of consciously coordinated activities by two or more people[10]. H. A. Simon believes that coordination of the course of activities, establishing precise boundaries of power, and the sphere of activity and power of each organization member create a formal organization and constitute abstraction and more or less permanent relationships having the dominant influence on the behavior of every employee[11].

G. Hofstede describes an organization as a social system by nature different from the state, if only in the fact that its members were not raised in it. Being a member of a given organization is, to a greater or lesser extent, a matter of choice [12].

Organizational metaphors serve as something more than pure theoretical constructs. Metaphors allow us to link our experiences in different areas, which helps us understand various concepts in different ways. Morgan[13] wrote that metaphors “generate an image for studying a subject”. They are principally a way of conceiving one thing in terms of another[14].

A metaphorical analysis is now common in the discourse of management science, and it is extensively used both as a tool for the creation of organizational theories and culture, and for their analysis, diagnosis, and management[15].

In his book, G. Morgan presented the possibilities of using metaphors in research into the problems of organizations and management.

The following metaphors have been described based on several sources: Morgan G., Images of Organization, Sage, 1986/1997; Boyd S., Metaphors Matter: Talking About How We Talk About Organizations, <research.gigaom.com>; Cichocki P., Irwin C., Organization Design: A Guide to Building Effective Organizations, Kogan Page Limited, 2011.

 

Organization as a machine 

 

The default modern notion of business is derived from the industrial model of centralized control and subdivided work and the roles of all-knowing bureaucratic management, which spell out the work that the laborers perform. Reduces the organization to a form of engineering, with management as the engineers and the dehumanization of the workers as cogs to construct the “one best way” to function.

Associated concepts

Efficiency, waste, maintenance, order, clockwork, cogs in a wheel, programs, inputs and outputs, standardization, production, measurement and control, design

Organization as an organism 

The naturalistic view is that an organization is similar to a living thing that seeks to adapt and survive in a changing environment. Useful when management is confronted with circumstances that they believe require organizational change. And the greater metaphor of competition for scarce resources against other organisms in a Darwinian struggle fits other cultural norms and justifies certain attitudes, like openly aggressive behavioral norms.

Associated concepts

Living systems, environmental conditions, adaptation, life cycles, recycling, needs, homeostasis, evolution, survival of the fittest, health, illness

Organization as a brain 

emphasizes learning over other activities, lines up with the perspective that places information processing at the center of organizational action, and accords with practices like Total Quality Management and Kaizen.

Associated concepts

 Learning, parallel information processing, distributed control, mindsets, intelligence, feedback, requisite variety, knowledge, networks

Organization as a culture
 

Organizations possess their values, rituals, ideologies, and beliefs. They can be collections of semi-independent and contending subcultures, or uniform and homogeneous. Organizational cultures can also be seen as contiguous with ethnic, national, or regional cultures, inheriting some values and beliefs. A great deal of the application of this metaphor in the business setting can be seen as an attempt to impose a specific and clearly-articulated set of norms that are intended to proscribe and define the culture and to indoctrinate employees as a means to direct their behavior. This discussion will be expounded upon below, as it is particularly relevant to various recent discussions.

Associated concepts

Society, values, beliefs, laws, ideology, rituals, diversity, traditions, history, service, shared vision, and mission, understanding, qualities, and families

Organization as a political system

In this perspective, the interplay of various factions is viewed as a political contest for power and dominance. In this model, effective managers are skilled politicians who balance competing interests and apply their power for the benefit of their constituencies and political factions. Organizations can be identified as autocracies, bureaucracies, technocracies, or democracies. This view boils down all striving tobeg self- and group-interest-oriented and justifies conflict and factionalism as inevitable and maybe even advantageous.

Interests and rights, power, hidden agendas and backroom deals, authority, alliances, party line, censorship, gatekeepers, leaders, conflict management

Organization as a psychic prison 

This metaphor plays up the perspective that the natural impulses of humans as social animals are never far below the surface, like sexual attraction, anxieties, fear, obsessions, and dependencies. As a result, the psychic makeup of the powerful can come to dominate the organization’s dynamics and competencies.

 Conscious and unconscious processes, repression and regression, ego, denial, projection, coping and defense mechanisms, pain and pleasure principle, dysfunction, and workaholism

Organization as flux and transformation 

This understanding is derived from the growing understanding of complexity and chaos and casts the organization as a nexus for these phenomena. This approach considers the feedback loops within a system as opposed to characterizing linear relationships and causal chains. While this can be an attractive set of ideas for theorists, it doesn’t provide a foundation for management to push from.

 Associated concepts

Constant change, dynamic equilibrium, flow, self-organization, systemic wisdom, attractors, chaos, complexity, the butterfly effect, emergent properties, dialectics, and paradox

Organization as instruments of domination 

Here, organizations are portrayed as actors that exploit people, the natural environment, and the global economy for the benefit of the organization. This is the canonical evil corporation of film and literature, exploiting seemingly rational and even legal processes to control the world, or as much of it as it can wrest away from others.

Associated concepts

Alienation, repression, imposing values, compliance, charisma, maintenance of power, force, exploitation, divide and rule, discrimination, corporate interest

Metaphors and analogies are used constantly to help us make sense of organizations

Both metaphors and analogies are used constantly to help us make sense of organizations and businesses. They shape our understanding of organizations and mental models of organizational reality. By using metaphors, managers both explain and try to understand certain phenomena based on their precedented experience of different phenomena, or,,in Morgan’s words, “to understand one element of experience in terms of another”[16]. Metaphors can assist managers with making more effective decisions and choices in their daily work and also help inspire and motivate employees.

They influence employees’ beliefs, values, and attitudes by providing unconscious emotional associations with words or phrases that they equate with being good or bad (Charteris-Black). Charteris-Black defined this as “a linguistic representation that results from the shift in the use of a word or phrase from the context or domain in which it is expected to occur to another context or domain where it is not expected to occur, thereby causing semantic tension”[17].

According to Morgan[18], the power of metaphors lies in their ability to frame complex concepts. They can be applied to diagnose and treat numerous organizational problems (Grant & Oswick). When applied to existing or new phenomena, they can uncover complex behavioral patterns[19]. Metaphor helps managers by giving clarity to complex organizational issues[20].

Morgan[21] believes that effective managers can then become more skilled at understanding the situations in the organizations they manage. Metaphors facilitate communication. If managers understand the power of metaphors and use them as foundations in the process of studying organizations, their understanding of them will automatically increase[22].

It is, however, argued that organizational theory is dominated by perspectives that view organizations as machines or organizms[23]. Just like all metaphors, every one of these is “the tip of a submerged model”[24] which carries with it (metaphorically) a weight of symbolism and associations, which can be problematic within the wider pursuit of organizational growth.

M. Wheatley[25] explains that organizations should be understood less as machines and more as organic and living entities. She believes that the right metaphors should be drawn from quantum mechanics rather than classical Newtonian physics. One of the central contrasts ,in this case ,is the emphasis on global and not fragmentary understanding. Paradigms are understood as a whole, and weight is attached to relationships within systems.

As Wheatley notes, “When we look at operational paradigms from this perspective, we enter a field of completely new organizational science, the science of miracles,,, thacannot be reduced to a simple juxtaposition of circumstances and outcomes or examining individual elements of the system separately. We move to the area where stable principles of procedures and the process of determining them as a set of cultural practices and forms are of significance.”

In the modern understanding of organizations within different systems, there are relative foundations for many types of results; however, specific circumstances are dynamic and changeable. Indicator-based management and cause-and-effect logic might seem trustworthy on diagrams and graphs, but in the reality of fluctuating human relationships, they can turn out to be quite dangerous.

Organizations perceive themselves as networks of connections, quickly adapting to risks and opportunities. The role of leaders is to create administrative structures that enhance and streamline the operations of organizations without corporate mediators. Project teams take quick decisions based on new data. The system is the means and not the end, while the management only focuses on facilitating the process and not on achieving the goals set.

Metaphors of organization criticism

In-depth criticism is more and more frequent, focusing on the typical model of an organization and basing it on the metaphor of a machine, within which workers function as small cogs in the great machine of power. Maintaining structures and paradigms of work in stable systems is a difficult and costly task in a highly changeable world. Talented individuals are discouraged from unconventional actions, which means ignoring the whole knowledge accumulated in their heads.

The machine metaphor draws upon 19th-century understandings of classical mechanics as well as Taylor’s formulation of scientific management[26]. According to the machine metaphor, organizations more often than not act according to rational economic principles and also have a hierarchy in their organizational structure.

Besides that, the substantive goal is to increase wealth and the productivity of employees considered mechanical parts within the organization. Another attribute is that the failure of a function is considered the failure or malfunctioning of a part. In this setup, the pursuit of efficiency is supreme. Normally, the external environment is ignored as the organization is essentially closed[27].

If it becomes accepted that metaphors eventually do influence perception and action[28] then our thinking concerning organizations through the use of the machine metaphor is infused with a particular mode. This mode perpetuates ‘othering’ and dehumanization. First and foremost, the metaphor requires us to consider and act as if humans within the organization are only functional components, whose utility is only extended in so far as they enable the continued operation of the organization. If the components are defective, those parts must be replaced.

On top of that, the machine metaphor’s implications of hierarchy create a type of separation between the users of the metaphor and those to whom it is being applied, usually referred to as the functional components. Accordingly, the metaphor not only separates but also fails to consider the whole human person beyond their function. The truth is that the human is a cog in the machine and a resource that has capabilities that need to be exploited for the good of the particular organization.

This theory thus fails to enable sustainable development and the entire narrative of humans and humanity that is implicit in the concept. Secondly, the metaphor debatably perpetuates a synecdoche whereby the organization becomes the focus of concern while making the user create a focus on the abstract, the organization. In effect, rather than a particular set of individuals who are applying a metaphor, with their concerns being paramount, through their application of the metaphor,,the synecdoche instead moves the organization “to being the subject and thus dehumanizes both the users of the metaphor and also reinforces the dehumanization of those operating within the organization.” In this view, the metaphor perpetuates individuals taking an egocentric view of the world, in which the concern is the continued operation of the organization.

Given this argument, the narrative perpetuated is organizational and not human. By using the metaphor, one can find themselves trapped in defining everything relative to the organization as the subject rather than the humans as the subject, a result that is tot compatible with the Sustainable Development concept.

In summary, a metaphor that perpetuates a mode where the organization is the locus of concern and the human members of an organization are mechanical parts facilitates a form of slipperiness that dehumanizes both ourselves (we are now parts) and our social constructions (organizations). It separates us from our organizations and thus detracts from our ordinary definitions of organizations that strengthen the central role of humans.

Consequently, this slipperiness perpetuates the epistemology that an organization is a separate subject, and as such, the epistemology that an organization and its environment are separate categories[29]. Therefore, the machine metaphor either wittingly or unwittingly perpetuates an epistemology that separates, de-emphasizes, and dehumanizes us while simultaneously emphasizing organizations, a result that is not conducive to organizational growth and development.

A note of optimism here is that the metaphor is simple to convey and enables a focus on efficiency, which is potentially useful[30]. Nevertheless, this metaphor was developed in the 19th century, with all the social class, conflict, and consciousness of those days.

Moving on, the twentieth century was the era of the development of production technology, which had a considerable influence on society and defined the logic of business and various types of organizations. Similarly, there is a dominance of information technology in the twenty-first century. This modern development of information technology affects our methods of communication.

One can see a change in the conditions of organizations and business as far as the production of goods and services are concerned. This development has led to an increase in the interconnectivity and transparency between various sections of society – there is an improvement in the speed of transactions coupled with a reduction in the cost of information. This results in the empowerment of individuals.

Organizations have to use a combination of efficiency, flexibility, and innovation[31]. There is a demand for flexibility among organizations, resulting in the assembly of various forms at short notice. These organizations have a limited purpose and life[32]. Production of services and products in new configurations can be seen, and people should have the ability to use both external and internal resources to solve tasks. This has become very common now. Organizations and businesses are becoming more involved in value networks and business ecosystems. But they have limited control over these networks[33]. When we use the word ‘organization’ in this post, it includes a whole range of institutions and business entities, from traditional companies to temporary networks of actors.

Handing over control to people outside an organization is a challenge. The new organizational form has a different way of looking at things. It challenges the role of management and the value of experts. It also feels the need to have control over the customer experience and stresses the importance of quality assurance[34]. Hence,, the machine metaphor is not fully applicable in 21st-century managemnt,, characterized by co-participation, amorphous, and project-based organizational structures.

Morgan[35] is of the view that the use of metaphors is necessary to think about and understand the world. Organizational forms such as value networks, mass collaborations, multi-unit enterprises, and user contribution systems exhibit a lack of metaphors. It is a challenge for the management of contemporary organizations to manage complexity rather than reduce it.

Similarly to the machine metaphor, the organism metaphor as applied to organizational understanding faces plentiful difficulties. It is often not specified, for example, whether the organism is a person or a single-cell amoeba[36], either of which implies different actions and considerations. The major downside of the organism metaphor is that it implies that the organization is a form of life separate from its human constituents and hence needs to be considered alongside other forms of life in terms of survival, growth, decay, death, population ecology thinking, and Darwinian understanding[37].

Organism metaphors don’t need to be discussed explicitly. Consider the similarity between an organization and an organism: an organism has the goal of surviving despite all odds. Similarly, you can infer that the organization is a form of life, with the goal of the organization being to survive[38]. This implies that the organization is a separate entity from its human constituents. The human constituents are merely facilitators or detractors of the continued survival of the organization[39]. In stark similarity with the machine metaphor, the organism metaphor causes an engagement in slipperiness, dehumanizing our social constructions and ourselves and raising the organization as the focus of concern. The organization takes primacy over the humans, and thus the metaphor does not enable the pursuit of sustainable development.

In cases where metaphors help constitute reality, they exhibit a unique power in guiding action. Hence, their application is likely to result in actions fitting the metaphor to make the 16 experiences coherent[40]. Hence, organizations function as machines and organisms. The metaphors imply that we dehumanize the individuals in the organizations and treat them as functional components. This makes us detach from the organization and makes the organization a subject and focus of concern, and it is the metaphors that ask us to do this.

Thus, when we apply the metaphor of machines and organisms to organizational phenomena, we encourage the dehumanization of some members of the organization and view them as components rather than fellow humans. We view them as machine parts whose function is to serve the organization’s needs instead of as human beings whose value is greater than their utility. When we use these metaphors, we promote organizations as the locus of concern and treat them as separate subjects. This is known as ‘egocentrism’. We define issues about the organization and its continued operation[41]. These two outcomes have a strong impact, and the use of these metaphors makes us move away from the aspect of humanistic management.

One of the many metaphors used involved comparing an organization to culture, which, according to the author, was one of the most appropriate and creative references.

In semantic terms, the organization as a culture emphasizes the element of creating a social reality within itself and its operations. According to the Morganian understanding, culture was a metaphor for the organization itself.

As cultural phenomena, the nature of which involves the cultural context of an environment, organizations create a culture and include subcultures expressing their complexity.

Despite the evolution of various organizational forms, there has been little change in the existing principles of management[42].

Modern management principles rest on the foundations of Fayol, Taylor, and Weber, as follows.

·         Their main aim is stability.

·         Analyses can be made by reducing things to smaller parts.

The cause-and-effect mechanism between individual parts can be studied.

In the past, managers have used easy language to solve simple, static problems while facing challenges about the complex, dynamic realities of the current business environment. Senge[43] described this about twenty years ago.

Employees can use metaphors to describe the image they have of their organization. They give meaning to their organization[44]  and can practically express their feelings, not always necessarily positive, in an illustrative and imaginary way. For instance, organizations dominated by a high level of internal competition become ‘battlefields’, or those where a specific climate of distrust and suspicion dominates become spy rings’ or ‘secret police forces’[45].

Working through metaphor can be extremely advantageous, as it has a symbolic and not a direct nature. Metaphor has the power to show the same situation from many angles and points, some very close and some quite distant. It can also provide a complete dictionary of words and phrases with which to describe a situation without using terms that would automatically provoke anger or anxiety[46]. In this case, it alleviates all the difficulty that exists in the direct expression of sensitive issues and, in many cases, brings out meanings, understandings, and analyses from deep in the unconscious[47].

Successful managers can read the organization from numerous angles[48]. If they are open and ready to learn, they can delay immediate judgment until they have a comprehensive view of the situation to create a whole new agenda of possibilities. Less efficient managers usually interpret their environment from a constant perspective. Thus, they are less effective as they encounter obstacles. Rigid managers are often trapped in their image of themselves and of the organization[49].

Metaphors are particularly useful for bringing clarity to situations dominated by ambiguity and vagueness. “The more ambiguous a situation is, the more important metaphors become for ordering the situation and making sense of our organizational experience”[50].

In these cases, metaphors help managers understand how certain unconscious factors influence individual and group decision-making processes. For example, managers can gain insight into time management concepts if they understand why people spend or do not spend time on certain activities[51]. Morgan noted that some activities at work can be highly valued because they are designed to leave a legacy. Individuals who need to leave a legacy can then be focused more on these activities. This helps leaders communicate effectively with subordinates.

Organizational metaphors influence researchers in the formulation of their theories. They also influence practitioners in shaping structures and processes. They work because of paradigmatic assumptions about the organizational reality[52], bringing them together in a self-contained and consistent analogy. Gareth Morgan[53] brought to light a range of eight metaphors of organization.

He used the same framework that is used for ordering in organizational science. He viewed organizations as machines and organisms, as well as brains and cultures, political systems, and psychic prisons, and viewed flux and transformation as instruments of domination. Other literary figures have repeatedly extended this set of organizational metaphors. We can take the example of the theater metaphor of Mangham and Overrington[54], or the jazz metaphor of Weick[55]. There have been subsequent debates around metaphors in organizational research, which have tended to concentrate on two main issues. The first is the fundamental question of the scientific status of the metaphor approach and its uses in organizational science[56]. The second issue does not have much dispute and focuses on the use of metaphors in the process of organizational change and transformation[57].

Metaphors have great use in the communication of broad, abstract concepts. These concepts include organizational mission and strategy. They are also useful in situations requiring innovative concepts and approaches[58]. Using metaphors in management increases the understanding of complicated and intangible concepts in alignment with simpler and tangible concepts.

An image can help in studying something, and metaphors help with this. These images can provide the basis for detailed scientific research. Research determines the extent to which you find the features of the metaphor in the subject of inquiry[59]. This enhances and amplifies the view of the organization, allowing members to become more enlightened about the impediments faced by the organization. They understand how the organization can become unburdened and more effective. Metaphors are complex by nature and can have multiple interpretations and implications. They require careful examination to understand the message they convey[60]. However, we should not forget the actual purpose of organizational metaphors.

They simplify the explanation of the workings of the enterprise. In doing so, they increase understanding by delimiting the mind. Thus, they encourage practitioners to think outside the box. One metaphor is enough to understand certain aspects of an organization. But it can be an imperfect understanding[61]. We included multiple images instead of allowing the dominance of a single perspective when reading organizations. Most organizations indeed require more than one metaphor to bring out the reality.

Even though the Morganian theory based on metaphors rejects classic principles of formal logic, according to which a given object cannot be itself and its opposite at the same time, the metaphorical approach agrees with the multidimensionality of organizations, which can be “a bit of everything”, e.g., a culture, an organism, and a brain. However, one should realize that metaphors cannot and should not be used completely freely.

Metaphorical thinking puts us on certain tracks, indicating hidden characteristics of the object studied while at the same time concealing certain aspects of the phenomenon.

Metaphors of organizations literature and bibliography

[1] Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco 2006, p. 4.  

[2] Shafritz J.M., Ott J.S., Classics of Organization Theory, Brooks/Cole Publishing (3rd Edition), California 1992, citation: Cyert R.M., March J.G., A Behavioural Theory of Organisational Objectives in Modern Organisational Theory, Wiley, New York 1959, pp. 76-90; Polanyi K., The Great Transformation, House of Beacon Press (2nd edition, 1st edition 1957, book written in 1944), Boston 2001.

[3] Kornberger M., Clegg S.R., Carter C., Rethinking the polyphonic organization: Managing as a discursive practice, „Scandinavian Journal of Management”, No. 22, 2006, pp. 3-30, citation: Hazen M., Towards polyphonic organization, „Journal of Organizational Change Management”, 6 No. 5, 1993, pp. 15–26.

[4] Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco 2006.  

[5] Marshall G. (ed.), Sownik socjologii i nauk spoecznych, PWN, Warszawa 2004, pp. 246, 379. In the light of anthropology, Hofstede agrees with this view, saying: Organization is a social system by nature different from the state, if only in the fact that its members were not raised in it. Being a member of a given organization is to a greater or lesser extent a matter of choice (…) one can resign from this membership”; Hofstede G., Hofstede G.J., Cultures, and Organizations Software of the Mind, Geert Hofstede BV, 2005, pp. 47–48.

[6] Dyoniziak R. i in., Społeczeństwo w procesie zmian. Zarys socjologii ogólnej, ZCO, Zielona Góra 1999, p. 91.

[7] Dyoniziak R. i in., Społeczeństwo w procesie zmian. Zarys socjologii ogólnej, ZCO, Zielona Góra 1999, p. 93.

[8] Koźmiński A.K., Piotrowski W. (ed.), Zarządzanie. Teoria i praktyka, PWN, Warszawa 2006, p. 52.

[9] Koźmiński A.K., Piotrowski W. (ed.), Zarządzanie. Teoria i praktyka, PWN, Warszawa 2006, p. 53.

[10] Bernard Ch., Funkcje kierownicze, Czytelnik, Kraków 1997, p. 96.

[11] Simon H.A., Działanie administracji. Podejmowanie decyzji w organizacjach administracyjnych, PWN, Warszawa 1976, p. 72.

[12] Simon H.A., Działanie administracji. Podejmowanie decyzji w organizacjach administracyjnych, PWN, Warszawa 1976, p. 48.

[13] Morgan G., Paradigms, metaphors and puzzle solving in organizational theory, „Administrative Science Quarterly”, No. 25, 1980, pp. 611.

[14] Lakoff G., Johnson M., Metaphors we live by, Chicago University Press, Chicago 1980; Lakoff G., Turner M., More than Cool Reason: A Field Guide to Poetic Metaphor, „Chicago University Press”, Chicago 1989.

[15] Sułkowski Ł., Metafory, archetypy i paradoksy organizacji, „Organizacja i kierowanie”, No. 2, 2011.

[16] Morgan M., Models, [In] The Handbook of Economic Methodology, Davis J.B., Hands D.W., Mäki U. (eds.), Edward Elgar, Cheltenham 1998, s. 316–321.

[17] Charteris-Black J., The Persuasive Power of Metaphor, Palgrave MacMillan, Houndsmills, 2005, p. 14.

[18] Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco, 2006.

[19] Grant D., Oswick (Eds.), Metaphor and Organizations, Sage, London 1996, pp. 213-226.

[20] Grant D., Oswick (Eds.), Metaphor and Organizations, Sage, London 1996, pp. 213-226.

[21] Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco, 2006.

[22] Grant D., Oswick (Eds.), Metaphor and Organizations, Sage, London 1996, pp. 213-226.

[23] For example see: Cummings S., Thanem T., Essai: The Ghost in the Organism, „Organization Studies”, No. 23, 2002, pp. 817-839.; McAuley J., Duberle J., Johnson P., Organization Theory: Challenges and Perspectives, FT Prentice Hall, London 2007; Audebrand L. K., Sustainability in Strategic Management Education: The Quest for New Root Metaphors, „Academy of Management Learning & Education”, No. 9(3), 2010, pp. 413–428; Hatch M.J., Organizations: A Very Short Introduction, Oxford University Press: Oxford Hawken 2011; Egri C.P., Pinfield L.T., Organizations, and the Biosphere: Ecologies and Environments, 1999, pp. 209-233; Shafritz J.M., Ott J.S., Classics of Organization Theory, Brooks/Cole Publishing (3rd Edition), California 1992; Spence C., Thomson I., Resonance tropes in corporate philanthropy discourse, „Business Ethics: A European Review”, Vol. 18, No. 4, 2009, pp. 372-388.; Kendall J.E., Kendall K.E., Metaphors & Methodologies: Living beyond the system’s machine, „MIS Quarterly”, Vol. 17, No. 2, 1993, pp. 149-171; Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco 2006.

[24] Cornelissen J.P., On the organizational identity metaphor, „British Journal of Management”, No. 13, 2002.

[25] Wheatley M.J., Leadership and the New Science: Discovering Order in a Chaotic World, Berret-Koehler Publishers, San Francisco 2006.

[26] Hatch M.J., Organizations: A Very Short Introduction, Oxford University Press: Oxford Hawken 2011; Cornelissen J.P., Kafouros M., Metaphors and Theory Building in Organization Theory: What Determines the Impact of a Metaphor on Theory?, „British Journal of Management”, No. 19(4), 2008, pp. 365-379.

[27] Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco 2006; Cornelissen J.P., Kafouros M., Metaphors and Theory Building in Organization Theory: What Determines the Impact of a Metaphor on Theory?, „British Journal of Management”, No. 19(4), 2008, pp. 365-379; McAuley J., Duberle J., Johnson P., Organization Theory: Challenges and Perspectives, FT Prentice Hall, London 2007; Tinker T., Metaphor and reification: Are radical humanists really libertarian anarchists?, „Journal of Management Studies”, No. 25, 1986, pp. 363-384; Shafritz J.M., Ott J.S., Classics of Organization Theory, Brooks/Cole Publishing (3rd Edition), California 1992.

[28] For example, see Ford J., Ford L., The role of conversations in producing intentional change in organizations, „Academy of Management Review”, No. 20(3), 1995, 541–570; Tsoukas H., The Missing Link: A Transformational View of Metaphors in Organizational Science, „The Academy of Management Review”, No. 16(3), 1991; Tsoukas H., Analogical Reasoning and Knowledge Generation in Organization, „Theory Organization Studies”, No. 14(3), 1993; Burr V., Social constructionism, Routledge, London 2003.

[29] Gladwin T.N., Kennelly J.J., Krause T.S., Shifting Paradigms for Sustainable Development: Implications for Management Theory and Research, „Academy of Management Review”, Vol. 20, No.4, 1995, pp. 874-907.

[30] For example, Weizsacker E.V., Lovins A.B., Lovins L.H., Factor Four: Doubling Wealth, Halving Resource Use, Earthscan, London 1998; Hawken P., Lovins A., Hunter-Lovins L., Natural Capitalism, Little Brown and Company, New York 1999; Barter N., Bebbington J., Factor 4/10/20/130: A Briefing Note, „Social and Environmental Accounting Journal”, Vol. 29, No. 1, 2009, pp. 23-26.

[31] Sandberg J., Targama A., Managing Understanding in Organizations, Sage Publications, London 2007; Hamel G., The Future of Management, Harvard Business School Publishing, Boston 2007; Cohen M., Commentary on the Organizational Science Special Issue on Complexity, „Organizational Science”, Vol. 10, No. 3, 1999, pp. 373–376,

[32] Cohen M., Commentary on the organizational science special issue on complexity, „Organizational Science”, Vol. 10, No. 3, 1999, pp. 373-376.

[33] Hamel G., The Future of Management, Harvard Business Press”, Boston, 2007.

[34] Tapscott D., Williams A., Wikinomics; How Mass Collaboration Changes Everything, Penguin Group, New York 2006; Cook S., The contribution revolution: letting volunteers build your business, „Harvard Business Review”, Vol. 86, No. 10, 2008, pp. 60-69.

[35] Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco 2006, p. 4.  

[36] Tsoukas H., The Missing Link: A Transformational View of Metaphors in Organizational Science, „The Academy of Management Review”, No. 16(3), 1991.

[37] Tinker T., Metaphor and Reification: Are Radical Humanists Really Libertarian Anarchists?, „Journal of Management Studies”, No. 25, 1986, pp. 363–384; Cummings S. Thanem T., Essai: The Ghost in the Organism, „Organization Studies”, No. 23, 2002, pp. 817-839; Tsoukas H., The Missing Link: A Transformational View of Metaphors in Organizational Science, „The Academy of Management Review”, No. 16(3), 1991; Hatch M.J., Organizations: A Very Short Introduction, Oxford University Press: Oxford Hawken 2011.

[38] Grant R.M., Contemporary Strategy Analysis, 7th Ed., Chichester, Wiley 2010.

[39] Shafritz J.M., Ott J.S., Classics of Organization Theory, Brooks/Cole Publishing (3rd Edition), California 1992; Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco 2006; McAuley J., Duberle J., Johnson P., Organization Theory: Challenges and Perspectives, FT Prentice Hall, London 2007; Egri C.P., Pinfield L.T., Organizations, and the Biosphere: Ecologies and Environments, pp. 209–233, [In] Clegg S.R., Hardy C., Nord W.R. (eds), Managing Organizations, Sage, London 1999.

[40] Tsoukas H., The Missing Link: A Transformational View of Metaphors in Organizational Science, „The Academy of Management Review”, No. 16(3), 1991; Tsoukas H., Analogical Reasoning and Knowledge Generation in Organization, „Theory Organization Studies”, 14(3), 1993; Lakoff G., Johnson M., Metaphors we live by, Chicago University Press, Chicago 1980; Ford J., Ford L., The role of conversations in producing intentional change in organizations, „Academy of Management Review”, No. 20(3), 1995, pp. 541–570; Burr V., Social constructionism, Routledge, London 2003.

[41] Tinker T., Metaphor and Reification: Are radical humanists really libertarian anarchists?, „Journal of Management Studies”, 25, 1986, pp. 363–384; Hatch M.J., Organizations: A Very Short Introduction, Oxford University Press: Oxford Hawken 2011; Egri C.P., Pinfield L.T., Organizations, and the Biosphere: Ecologies and Environments, pp. 209–233, [In] Clegg S.R., Hardy C., Nord W.R. (eds), Managing Organizations, Sage, London 1999.

[42] Hamel G., The Future of Management, Harvard Business School Publishing, Boston, 2007; Hamel G., Moonshots for Management, Harvard Business Review, Vol. 87, No. 2, 2009, pp. 91–98.

[43] Senge P., The Fifth Discipline: The Art and Practice of the Learning Organization, Century Business, London 1990.

[44] Smircich L., Studying organizations as cultures, [In] Morgan G. (Ed.), Beyond Method: Strategies for Social Research, Sage, Beverly Hills 1987, pp. 160-172.

[45] Hamburger Y., Itzhayek U., Metaphors and organizational conflict, „Social Behavior and Personality”, No. 26(4), 1998, pp. 383-398.

[46] Hamburger Y., Itzhayek U., Metaphors and organizational conflict, „Social Behavior and Personality”, No. 26(4), 1998, pp. 383-398.

[47] Barker P., Using Metaphors in Psychotherapy, Brunner Mazel, New York 1985.

[48] Morgan G., Images of Organization, Sage, Newbury Park 1989.

[49] Morgan G., Imagination: The Art of Creative Management, Sage, Newbury Park, 1993.

[50] Boland R., Greenberg R., Metaphorical structuring of organizational ambiguity, [In] Pondy L., Boland R., and Thomas H. (eds.), Managing Ambiguity and Change, John Wiley, Chichester, 1988.

[51] Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco 2006.  

[52] Morgan G., Paradigms, metaphors and puzzle solving in organizational theory, „Administrative Science Quarterly”, No. 25, 1980, pp. 605-622.

[53] Morgan G., Images of organization, Sage, Newbury Park 1986.

[54] Mangham I.L., Overrington M.A., Organizations as Theater: A Social Psychology of Dramatic Appearances, Wiley, Chichester, 1987.

[55] Meyer A., Frost P.J., and Weick K.E., The Organizational Science Jazz Festival: Improvisation as a Metaphor for Organizing Overture, „Organization Science”, No. 9(5), 1998, pp. 540–542.

[56] Grant D., Oswick (Eds.), Metaphor and Organizations, Sage, London 1996, pp. 213-226; Reed M., From paradigms to images: the paradigm warrior turns post-modernist guru, „Personnel Review”, No. 19(3), 1990, pp. 35-40.

[57] Marshak R., Metaphors in Organizational Settings: Impact and Outcome, [In] Grant D., Oswick C. (Eds.), Metaphor and Organizations, Sage, London, 1996, pp. 147–165; Sackmann S., The Role of Metaphors in Organization Transformation, „Human Relations”, No. 42, 1989, pp. 463–485.

[58] Hill R.C., Levenhagen M., Metaphors and mental models: sensemaking and sense giving in innovative and entrepreneurial activities, „Journal of Management”, Vol. 21, No. 6, 1995, pp. 1057–1074.

[59] Morgan G., Paradigms, metaphors, and puzzle solving in organizational theory, Administrative Science Quarterly”, No. 25, 1980, pp. 605–622.

[60] Gibson C.B., Zellmer-Bruhn M.E., Metaphors and Meaning: An Intercultural Analysis of the Concept of Teamwork, „Administrative Science Quarterly”, No. 46(2), 2001, pp. 274–303.

[61] Itkin H., Nagy M., Theoretical and Practical Use of Metaphors in Organizational Development and Beyond, <http://pmr.uni-pannon.hu/articles/3_4_itkin_nagy.pdf>.

Michał Chmielecki
Metaphors and the language of leadership

Metaphors saturate the language of leadership. Metaphor is not just a mere ornament; it is a common, frequent, and pervasive phenomenon.

They are often used to understand evasive concepts that we would like to communicate with others. Morgan wrote that metaphor is “a primal, generative process that is fundamental to the creation of human understanding and meaning in all aspects of life”[1]. According to Black, metaphors help us sort reality from illusion[2].

We instinctively graft abstract and complex concepts such as ‘time’, ‘life, and ‘organization’ onto more concrete concepts that are easier to visualize. Even theories get visualized, often as structures (we may talk about ‘supporting’ evidence or the ‘foundations’ of a theory).

What’s a metaphor?

“Metaphors are omnipresent in science. Astrophysicists describe the distribution of mass in the universe as being foam-like, and chemists still ascribe orbitals to atoms as if electrons were planets spinning around a nuclear sun”[3].

Phrases such as ‘life is a game’ or ‘business is war’ clearly represent expressions using which the speaker aims to draw the recipient’s attention to the fact that in life or business, you can either win or lose.

Metaphors have remained an important subject of interest through the centuries.

Theory, analysis, research, and study have been dedicated to them from Aristotle until now. Contrary to common thought, our conceptualization and thinking are pervaded by metaphors rather than simply serving as rhetorical and poetic devices.

To be more precise, in the field of linguistics and communication, it is believed that our cognitive processes and thoughts are highly metaphorical—that human thought is constructed and constituted of metaphors[4]. Language is certainly barely metaphor-free, meaning that people reason in metaphors and develop familiarity with new domains as a result of metaphorical thinking[5]. This is because analogical thinking leads to a fresh understanding of either familiar or new concepts[6].

Metaphors are implied comparisons that bring together two concepts. “Metaphor occurs when a unit of discourse is used to refer unconventionally to an object, process, or concept, or collides unconventionally.

And when this unconventional act of reference or collation is understood based on similarity, matching, or analogy involving the conventional referent or colligates of the unit and the actual unconventional referent or colligates”[7].

Dickins, for instance, defines metaphors as “A figure of speech in which a word or phrase is used in a non-basic sense, this non-basic sense suggesting a likeness or analogy [...] with another more basic sense of the same word or phrase”[8].

According to Deignan, “A metaphor is a word or expression that is used to talk about an entity or quality other than that referred to by its core, or most basic, meaning. This non-core use expresses a perceived relationship with the core meaning of the word and, in many cases, between two semantic fields”[9].

Do metaphors evolve?

We must also stress that metaphors evolve. For instance, until very recently, the information superhighway was a metaphor for the internet. But the word ‘cyberspace’ has now taken over[10]. The question is whether they are the same. Alternatively, will a new word replace the term ‘cyberspace’ as wearable computers cross over from the realm of the exotic to that of a mass-produced commodity?

Among the various types of metaphors emerging from professional literature, several that are used more frequently in management can be identified.

Since George Lakoff and Mark Johnson published their famous book, metaphors have been published and have since taken the place of research into cognition and human language.

Metaphors have become the perfect tool for defining the role of Cognitive Linguistics and discovering how language reflects our perception of the world. Even though metaphors go unnoticed by most language users, they claim that the language they speak is literal. To most, it comes as a surprise that metaphorical speech is part of  everyday language and will always be there, whether we know it or not, when we speak about our experiences, emotions, etc. Metaphors do not belong only in the realm of language. Important researchers such as Andrew Goatly, Zoltan Kövecses, George Lakoff, and others have argued that Cognitive Linguistics underlines how we perceive the world. Metaphors are used to make us understand abstract domains such as time, social institutions, and emotions.

The use of metaphors can be a useful tool for reading, understanding, and leading organizations.

In everyday language, metaphors comprise essential elements at a practical level[1], so why shouldn’t they be in management or management consulting? We strongly believe that a metaphoric approach to management can be applied both in academia and in managerial and consulting practice all over the world.


Metaphors literature and bibliography


[1] Cornelissen J.P., On the organizational identity metaphor, „British Journal of Management”, No. 13, 2002; Cornelissen J.P., Beyond compare: Metaphor in organization theory, „Academy of Management Review”, Vol. 30, 2005; Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco 2006; Oswick C., Keenoy T., Grant D. 2002., Metaphor and analogical reasoning in organization theory: Beyond orthodoxy, „Academy of Management Review”, No. 27(2), pp. 294-303; Tsoukas H., The Missing Link: A Transformational View of Metaphors in Organizational Science, „The Academy of Management Review”, No. 16(3), 1991; Tsoukas H., Analogical Reasoning and Knowledge Generation in Organization, „Theory Organization Studies”, No. 14(3), 1993; Morgan G., An afterword: Is there anything more to be said about metaphor?, [In] Grant D. and Oswick C. (eds), Metaphor and Organizations, Sage, London, 1996, p. 228.

[2] Black M., Models and Metaphors, Cornell University Press, Ithaca, 1962.

[3] Brown T.L., Making Truth: Metaphor in Science, University of Illinois Press 2003, xiv + 215 pp.

[4] Deignan A., Metaphor and Corpus Linguistics, J. Benjamins Pub. 2005, p. 18.

[5] Gentner D., Jeziorski M., The shift from metaphor to analogy in western science, [In] Ortony A. (Ed.), Metaphor and Thought, 2nd ed., Cambridge University Press 1993, pp. 447–480; Lakoff G., Johnson M., Metaphors we live by, Chicago University Press, Chicago 1980.

[6] Walsh J.P., Managerial and organizational cognition: Notes from a trip down memory lane, „Organization Science”, No. 6, 1995, Schön D.A., Generative metaphor: A perspective on problem-setting in social policy [In] Ortony A. (Ed.), Metaphor and Thought, 2nd ed., Cambridge University Press, 1993.

[7] Goatly A., The Language of Metaphors, Routledge, London, 1997, p. 8.

[8] Dickins J., Two models for metaphor translation, John Benjamins Publishing Company, 2005, p. 228.

[9] Deignan A., Metaphor and Corpus Linguistics, John Benjamins Publishing Company, 2005, p. 34.

[10] Barta-Smith N., Hathaway J., Cyberspaces into Cyberplaces, „Journal of Geography”, No. 99(6), 1999, pp. 253-265.

Michał Chmielecki
Example of a metaphor

Example of a metaphor

The ‘metaphor mania’ of the last thirty years has led to a lot of research that deals with the following processes: juxtaposition, comparison, and identification of the two scopes of metaphor (i.e., the tool of thinking that is used in shaping a specific discipline), and ironically, the result of the light that has been shed on the metaphorical process. Thus, metaphor is thought to be both a tool for creating several sciences and an outcome of the way that these sciences have developed.

Example of metaphor in marketing

Metaphors are especially useful in such creative domains as marketing. One can observe a wide use of metaphors in marketing literature.

These range from the marketing ‘mix’, the ‘globalization’ of markets, market ‘segmentation’ and ‘viral’ marketing, to ‘the consumer is King’, brand ‘DNA’, and the product ‘life cycle’. This is because analogical thinking and imaginative juxtapositions predicate creativity in marketing.

Metaphors conceal as much as they reveal. You can navigate through complex, interrelated ideas using metaphors and storytelling options. When narrated in the proper form, they bring coherence and delight. Stories are a serious tool for bringing complexity to life.

They make complex issues accessible and usable for the world. The world can benefit a lot from learning more. When applied as straightforward market management tools, metaphors can even damage brands, products, and company performance by creating underlying or overarching exchanges and relationships.

Metaphors are implicit or explicit statements about the product.

Marketing metaphors can have different linguistic, visual, or symbolic components.

1. Slogans such as “Budweiser, the king of beers,” “Chevrolet, the heartbeat of America,” and “Pioneer, the art of entertainment”.

2. Brand names such as Safari (a perfume), Tide (a laundry detergent), and Fiesta (a car)

3. Visual or symbolic metaphors such as the image of nude young females in advertisements for the “Obsession for Men” aftershave

Metaphors describe abstract phenomena in concrete terms. Similarly, in marketing, the use of metaphors involves the embodiment of abstract characteristics into products and services.

However, such figurative imputations are the need of the hour in marketing. It has to be accepted that marketing literature is a rich brew of eye-catching comparisons. However, the question often asked is whether this is good or bad.

Five decades ago, the use of metaphors in marketing literature was certainly unwelcome[1]. Strunk and White[2] were the primary protectors of proper literature in this case. They warned against extravagant use of language and exuberant metaphors[3].

They considered metaphors to be unnecessary, unseemly, and unfit for use. There was a prohibition on the use of mixed metaphors, too. They advocated the use of plain prose in a true academic style, aspiring to respectable scientific status[4].

Nowadays, both marketers and marketing scholars are very active in using metaphors to achieve their objectives. They use metaphors to gain consumer attention, evoke imagery, and provoke comparisons. They make use of metaphors to explain the similarity between a product and its concept. The use of metaphor to explain a complex or technical product and influence the customer’s beliefs is not new.

Developing metaphors requires time and money. Marketers do this to achieve their objectives. Thus, it would be safe to assume that marketers benefit from customer behavior toward metaphors. They know how consumers process and store metaphors in memory. They know the understanding of metaphors by consumers. They can judge consumer preferences.

Language, with its amazing complexity of structure and rich vocabulary, is naturally the main tool people use to express their thoughts and feelings. On the market, companies that gain an advantage are those that manage to create a network based on effective cooperation between the entities involved. Thus, the ability to establish and enhance relationships with the company’s environment is becoming more and more significant, and communication plays a special role in the process of establishing these relationships.

The fact that awareness of the communication process is essential in an organizational environment is indisputable. Knowledge of the notion of communication and the whole course of the process becomes the foundation for the process of creating messages in an organization.

Naturally, when analyzing factors determining the course of communication and its effects, it would be a mistake to omit the natural limitations of the process.

As it is possible to make different interpretations of the environment around us, there is no perfect message. This is particularly true in situations when the communication process is limited to such a specific form as the message within an organization.

Aristotle considered the ability to think metaphorically, i.e., by illustrating, virtuosity. He believed that people who can see similarities between two completely different spheres and connect them must possess a remarkable gift. If two similar things are indistinguishable in one aspect, they can differ in others.

When thinking figuratively, we mostly move the area of reference, which refreshes the perspective on a given issue in an organization, and we also organize the space between the issue in question and a different field, which can lead to innovative conclusions.

Numerous studies have been conducted[5] to identify the usefulness of allegory in team activities. For example, Nambu and Harada[6] examined the relationship between the usefulness of allegory and the nature of communication channels. For this purpose, the critical aspects of selected allegories were examined. An analysis of messages that were riddles to the researcher was used[7].

According to the results, the use of analogy encouraged harmonious communication and critical thinking about individual messages of members of a given organization.

They believe that analogies aimed at describing the riddle as a whole were used to build a certain mental foundation at an early stage of critical thinking, whereas analogies describing individual elements of the imagined whole were used to describe places of particular interest at the following stages of the process of specifying the problem.

At the moment, the turn towards metaphors rooted in acts of cooperation is becoming more frequent. One can see that the managerial staff has withdrawn from the imperative of “gaining an advantage by force” and turned towards the imperative of “a helpful point of reference”.

Example of metaphor in marketing literature and Bibliography

[1] Ortony A., Metaphor, Language, and Thought, [In] Ortony A. (Ed.), Metaphor and Thought, 2nd ed., Cambridge University Press, Cambridge 1993.

[2] Strunk W., White E.B., The Elements of Style, Longman, New York, 1959.

[3] Orwell G., Politics and the English Language, [In] Inside the Whale and Other Essays, Penguin, London 1962, pp. 143–157.

[4] Ford and Carnegie reports; Brown S., Postmodern Marketing, Routledge, London, 1995.

[5] Nambu M., Harada T., Cognitive artifacts and conversation in referential communication tasks, „Cognitive Studies”, Vol. 5, No. 1, 1998, pp. 39–50; Kuriyama N., Funakoshi K., Tokunaga T., Kusumi T., Kyodomondaikaiketsuniokeru Metaphornoyakuwari (The role of metaphors in collaborative problem solving), Hituzi Shobo Publishing Ltd., Tokyo 2007.

[6] Nambu M., Harada T., Cognitive artifacts and conversation in referential communication tasks, „Cognitive Studies”, Vol. 5, No. 1, 1998, pp. 39–50.

[7] Kuriyama N., Funakoshi K., Tokunaga T., Kusumi T., Kyodomondaikaiketsuniokeru Metaphornoyakuwari (The role of metaphors in collaborative problem solving), Hituzi Shobo Publishing Ltd., Tokyo 2007.

Example of a metaphor in economics

Classic and modern economics use metaphors constantly. In economic discourse, metaphor is very common[1]. Many economic expressions, such as expansion, depression, and inflation, are metaphorical.

Nevertheless, it was only in 1982 that W. Henderson began the conversation of metaphor in economics, stressing that metaphorical analysis was scarce in economics despite its deliberate and wide use in economic texts. The 1980s then saw metaphors dragged out of the closet by Johnson and Lakoff[2], pioneers in this field. They proved that metaphorical reasoning was prevalent and stressed that metaphors were essential for humanity’s understanding. In the 25 years since Waterman and Peters’ triumph, the use of metaphors has grown stronger. Every academic that you can think of now uses metaphors[3]. This has become most prevalent in the management and business fields.

In fact, all great economists used some metaphors to explain the essence of certain processes or social phenomena.

Naturally, one of the most common metaphors in economic analysis was proposed by Adam Smith. It is the metaphor of the “invisible hand”, referring to the spontaneous order of the market economy. Another example of such an economist is J.M. Keynes, who often referred to the metaphor of the “animal instinct” when describing the activities of entrepreneurs and profiteers on the market[4].

The metaphor of an organism compares an organization to a structure characterized by a certain cycle or nature, which is born, develops, and dies. Hence, health, illness, and the human body are common source domain names in conceptual metaphors. Notably, drawing a parallel between the body and the market is old in economics. Francois Quesnay (1694–1774), an 18th-century French doctor and economist, was the first to examine the financial markets as a biological system. He associated the circulation of capital with the blood flow in the body between the organs, which symbolize the different sectors of the market. In his perspective, the stomach, which creates the blood and sends it to the heart, is represented by the agricultural laborers. Industrial workers are the lungs that keep the metabolism going and provide the body with oxygen. The landowner can be portrayed as the heart that sends out the blood, i.e., the capital of the entire organism[5].

Metaphorically, the parts or aspects of the market are comprehended as organs of the body, which can additionally separately become sick and can then change the entire body.

So long as the organs function well, the market functions well; hence, in economic terms, the general well-being of an economy is comprehended as its economic ‘health’. Nevertheless, occasionally difficulties or ailments can appear both in the function of the market as well as in the human body. In the former, medical aid is essential to healing the sick body. Likewise, there are also some dangers to economic health. The market can also suffer injuries or fall ill, and then a market can also get medical treatment—an ‘injection’ or a ‘cure’. In other words, economic measures are taken to prevent it from falling. The market, just like a patient, will recover. And if not, then the market will fail.

Now let’s see what facets and components of the body can function as source domains in the cognitive evaluation of subjective expressions used in the language of economics, finance, and business. All of these are as follows: the healthy condition of a human body; illnesses; physical, mental, and psychosomatic ailments and their concomitant effects (i.e., the symptoms of sicknesses—pain, headaches, spasms, etc.); the treatments of sicknesses (e.g., pills, medication, injections, surgery, etc.); and the healing or passing of patients. As far as the goal domains are involved, we can discuss the proper and inappropriate state of an economy, the signals of issues and issues in an economy, measures taken to solve economic issues, and the healing or failure of an economy.

The metaphor that economy is an organism shows the importance underlying the cognitive model for conceptualization of the economy as a whole.

The extension of higher-level metaphors has also been found in several lower-level metaphors. The most visible was the conceptualization of the economy as a patient with several metaphorical expressions: recovery, healthy, qualms, flu, limping or hobbling along, sweating, and depressed, among others. Charteris-Black argues that the underlying notion of conceptualizing the economy as a patient shows that the economy is a passive entity whose condition is determined by good decisions; this perception allows the economist to be a doctor or surgeon that can play a role in influencing the economy to heal (Charteris-Black).

Authors such as Adam Smith, David Ricardo, and Karl Marx used biological metaphors to explain or form economic theories[6]. Hirshleifer[7] says that the relationship between biology and economics cannot be straightforward, even though Alfred Marshall said that economics is a branch of biology, or, as Ghiseling[8] pointed out, that biology is natural economics. The French physician Francois Quesnay related economics to biological references by pointing out that in history, the natural states of the economy can be described as situations where the flow of income between economic sectors and the social ‘organs’ maximizes the net product, just as blood circulates in the human body[9].

Biology is a particularly inspiring source of metaphors and analogies in general. Naturally, such analogies are also used by business and economics, especially the current of evolutionary economics, which has been developing rapidly over the last decades. An almost classic example is a comparison of company or product development to a biological life cycle. The basic metaphor used by evolutionary economics is the biological concept of natural selection. One of the most interesting metaphors in evolutionary economics is the one proposed by A.A. Alchian, looking for ways to substitute the neoclassical concept of maximization with the biological concept of natural selection. The application of the idea of “natural selection” in the company model was first discussed by Alchian[10]. As Alchian argued, competition between companies is not determined by the motif of profit maximization but by “an adaptive, imitative, and based on trial and error search for a possibility of increasing one’s profit”[11]. This is why, in the spirit of Darwinism, “those who achieve profit survive, while those who lose are eliminated from the market”[12]. Alchian suggestively presents an analysis of companies’ behavior in a competitive environment. He states that “economic counterparts of genetic transmission, mutation, and natural selection are imitation, innovation, and profit”[13].

For instance, the flower garden is a great metaphor for looking at economic growth and income distribution. A flower’s growth depends on the individual characteristics of the flower and the seedlings. It also depends on common factors shared by other flowers in the garden (local climate, pests, the skills and diligence of the gardener, etc.), as well as particular factors and advantages that are relative to the flower. These might provide better sunlight, soil, and water in one part of the garden than in other parts. However, although there might be some interdependence, the rapid growth of a sunflower at the end of the garden largely comes at the expense of a struggling tulip. The sunflower has advantages that the tulip does not have, but the fast-growing sunflower is not in any way taking growth from the slow-growing tulip.

In the metaphor of a stock market as a bubble, bubble’ connotes the situation where the prices sometimes become higher than their actual value. It is so common in English-language business and economic articles that it can be seen as a conventional metaphor. The conceptualization of the economy as a ship, which is based on a solid systematic structure and the captain as the president of the central bank, also has the crew as the clerical assistants and the sea as the socio-economic environment of the country. Obstacles to the ship (reefs, storms) are critical situations that require the use of nautical instruments (anchors, compasses, maps) that are the bank’s various guidelines and directives. These assume that a central bank knows exactly where the ship should be heading, how the ship is working, and the effect of the crew’s actions on its course. However, it can be argued that they are working in a world where nothing is certain. When we look at recent socio-economic events, environmental consequences have brought about the downfall of many corporations.

Many times, people also draw comparisons between business and war. We see how the mappings occur in the metaphor ‘Business is War’. War carries images of battles, battlefields, military forces, headquarters, soldiers, weapons, strategies, and the outcome of the war. In cognitive terms, these are the source domains. Business negotiations, markets, business partners, strategies in business, and outcomes in business comprise the target domain. One can easily establish connections between the two domains. For instance, when you compare business negotiations with battles fought on battlefields, you draw a comparison between business representatives, bankers, and marketers with soldiers. Strategies are required in both fields. War strategies include images of military operations, formation of battlefronts, minefields, attacks, counterattacks, defense, ceasefires, etc. Similarly, in business negotiations, you can find comparisons in the representatives of different groups attacking each other and defending their positions and interests. You can draw parallels in the way they take risks and ‘redraw the battle lines’. The outcome of a war is either a victory over the enemy or a defeat. You can also come to a ceasefire agreement and reach a compromise. Similarly, business deals also end in agreements, deals, and compromises.

Example of a metaphor in economic literature

[1] McCloskey D.N., Metaphors economists live by, "Social Research", Vol. 62(2), 1995, pp. 215–238.

[2] Lakoff G., Johnson M., Metaphors we live by, Chicago University Press, Chicago, 1980.

[3] Knowles M., Moon R., Introducing Metaphor, Routledge, Abingdon 2006.

[4] Keynes J.M., Ogólna teoria zatrudnienia, procentu i pienidza, PWN, Warszawa 1985, chapter 12.

[5] Cf. Nyir S.J., Zalai E., and Nagy közgazdászok. Az ókortól napjainkig, Kossuth Kiadó, Budapest 1997, pp. 21–23; Mátyás A., Korai közgazdaságtan története, Aula Kiadó, Budapest 1992, pp. 36–37.

[6] Wyatt S., Danger! Metaphors at Work in Economics, Geophysiology, and the Internet, „Science, Technology, & Human Values”, No. 29(2), 2004, pp. 246.

[7] Hirshleifer J., Natural Economy versus Political Economy, „Journal of Social Biological Structures”, No. 1, 1978, pp. 319–337.

[8] Ghiselin M.T., The Economy of the Body, „American Economic Review, Papers and Proceedings”, No. 68, 2, 1978, pp. 233-237.

[9] Spencer B.H., Productive Nature and the Net Product: Quesnay’s Economies Animal and Political, „History of Political Economy”, No. 32(3), 2000, pp. 517–551.

[10] Alchian A., Uncertainty, Evolution, and Economic Theory, „Journal of Political Economy”, No. 58, 1950, pp. 211–221.

[11] Alchian A., Uncertainty, Evolution, and Economic Theory, „Journal of Political Economy”, No. 58, 1950, pp. 212.

[12] Alchian A., Uncertainty, Evolution, and Economic Theory, „Journal of Political Economy”, No. 58, 1950, pp. 211-213.

[13] Alchian A., Uncertainty, Evolution, and Economic Theory, „Journal of Political Economy”, No. 58, 1950, p. 220.

Example of a metaphor in management

The development of the cultural trend in management entailed more metaphors describing organizational culture. As a result, there appeared to be clear differences between representatives of different paradigms who perceive culture in different ways.

The functionalist paradigm is dominated by metaphors of organizational culture, understood as a method for integrating members or elements of an organization.

In metaphors characteristic of this current, key values of culture, philosophy of management, and directions of organizational development are combined.

Interpreted in functionalist terms, organizational culture can be thus compared to “social glue”, “clan”, “resource”, or “compass”[1]. In the literature, the ideal is a cohesive, strong, and integrated organizational culture, which bonds the whole organization like “glue”.

In this context, it can be a source of the employee’s identification with the organization, which can increase their loyalty and create a coherent and positive internal image and unity related to the set goals and values.

Functionalists believe that culture yields control and management, depending on the needs of the organization and its managers. Thus, it is a management tool that allows for higher work effectiveness and increases employee involvement.

As organizational culture can determine the direction of the organization’s development, it can be understood as a kind of a “compass”.

In the case of non-functionalist paradigms, the metaphors of organizational culture and organization are the same. If one assumes a root metaphor, according to which an organization “is a culture and does not have culture”[2], then comparing any object to an organization entails comparing it to organizational culture.

The most common metaphors of an organization and, in consequence, of organizational culture include comparisons to a temple, theater, text, language, a work of art, acting and drama, flow, autopoiesis, and the brain. In interpretivism, metaphors focus on comparing culture to complex social processes or beings.

In the cognitive sense, metaphors within the functionalist paradigm can be accused of lacking faith in the possibility of interpreting and explaining reality. This results from the fact that these metaphors explain management processes that are difficult to interpret with the use of equally complex phenomena, such as language or the brain. On the other hand, interpretative metaphors focus on indicating complex social processes.

In the CMS current, there are many cultural and organizational metaphors connected with oppressiveness and inequality, perceived from a critical perspective.

The most popular metaphors within this paradigm include comparing an organization to a political system, ideology and totalitarianism, war and battle, psychological prison, and a tool of domination and repression[3].

It is worth noting that describing culture as “a tool of domination and repression” is commonly and often literally quoted within the critical current to describe negative aspects of control in organizations. The metaphors of the critical current are rather one-sided, and they focus on the repressiveness and control in organizations.

In the postmodern understanding, organization, and management are mostly metaphorical. In postmodernism, ideas and theories are figurative rather than literal. This is related to the fact that postmodernism refers to the “language game” and “linguistic turn” proposed by Wittgenstein.

Postmodern metaphors are mostly exploited for their literary and not cognitive meaning. Postmodernists representing radical humanism believe that literature often has a more positive influence on our understanding of the world than the strict scientific method.

As one can see, metaphors can be attributed to different paradigms. This means that the way metaphors are interpreted highlights the assumptions made and brings to mind associations and images rooted in different cognitive perspectives.

Example of a metaphor in management bibliography and literature

[1] Alvesson M., Understanding Organizational Culture, Sage, London, 2002, pp. 16–41.

[2] Smircich L., Koncepcje kultury a analiza organizacyjna, transl. Gciarz J., [In] Marcinkowski J., Sobczak J.B. (ed.), Wybrane zagadnienia socjologii organizacji. Cz II: Perspektywa kulturowa w badaniach organizacji, UJ, Kraków 1989, p. 41.

[3] Alvesson M., The Play of Metaphors, [In] Hassard J., Parker M. (eds.), Postmodernism and Organizations, Sage, London, 1993.

Michał Chmielecki
Metaphor in leadership and management

Metaphors in leadership and management

The metaphorical approach to leadership and management described is applied in research as well as managerial and advisory practice all over the world[1a]. The metaphorical analysis of organizational culture is part of the field of the humanities.

Metaphors have always been applied in leadership and management.

However, it is only since the rise of cultural management studies that scholars have been investigating the cognitive value of metaphors in organizational studies (Kövecses). The end of the 1970s and the beginning of the 1980s witnessed rapid development in the concepts of organizational culture and culture in management.

Several comparative cross-cultural studies, anthropological analyses of culture, and best-selling publications addressed to managers contributed to the increased interest in values and culture in management studies. In his book Images of Organization, Gareth Morgan suggested the possibility of using metaphors to examine organizational and management-related problems.

One of the metaphors presented by Morgan, which he considered most creative, was based on a comparison between an organization and culture. Since the publication of Morgan’s ground-breaking book, metaphorical analysis has become popular in management studies and is now commonly used both as a tool to help create theories of organization and organizational culture and as a method of management[2a].

 

“All theories of organization and management are based on implicit images or metaphors that persuade us to see, understand, and imagine situations in partial ways. Metaphors create insight. But they also distort. They have strengths. But they also have limitations. In creating ways of seeing, they create ways of not seeing. Hence there can be no single theory or metaphor that gives an all-purpose point of view. There can be no 'correct theory' for structuring everything we do.”[1] 

Gareth Morgan

 

It has always been the goal of leaders to understand their employees’ intentions and try to predict their behavior in an organizational context[2]. However, today’s management faces a great challenge.

Our mental patterns are no longer sufficient for navigating the scenarios of modern organizational complexity[3]. The modern-day manager is challenged with dealing with these constantly increasing complexities in the pursuit of efficiency and effectiveness.

They must understand how constant changes influence their tasks so they can contribute to establishing a fast-reacting organization. “Ideal organizations”, as described by Weick and Quinn[4] as well as Buchanan et al.[5], are capable of ongoing adaptation, being both proactive and reactive at the same time according to circumstances and situations.

Organizational metaphors can serve as methods or tools that provide insight into how organizations function and how best to deal with making them successful in a state of permanent change. Bolman and Deal[6], stress that companies are ambiguous, contradictory, and uncertain and that metaphors can help administrators decrease or remove the misunderstandings caused by managing such a complex phenomenon. Morgan[7] states that metaphors assist companies in analyzing organizations through a “mosaic of different lenses or images”.

Bennis and Nanus[8] investigated transformational leaders, i.e., those who could transform people’s expectations and organizational systems, and found that among the tools the transformational leader uses to create the vision—and so create the meaning of the organization—is a metaphor[9]. By studying metaphors, the modern-day manager will be better prepared to understand organizations and how best to deal with the circumstances they are challenged by as they strive for results.

  

Growing dissatisfaction with the many theories underpinning organizational studies has motivated scholars to seek alternative ways to describe, analyze, and theorize the increasingly complex processes and practices constituting organizations[10].

“The linguistic turn of the later 20th century has led to a widespread and growing interest in discourse, both in the social sciences generally and in organization studies”[11].

As a result, ‘organizational discourse’ has emerged as an increasingly significant area of study[12].

Discourse is an element of all concrete social events. ‘Organizational discourse’ refers to the collections of texts embodied in the practices of talking and writing, bringing organizationally related objects into being as these texts are created, distributed, and consumed[13]. Mumby and Clair stress that “Organizations exist only in so far as their members create them through discourse. This is not to claim that organizations are ‘nothing but’ discourse, but rather that discourse is the principle means by which an organization’s members create a coherent social reality that frames their sense of who they are”[14].

There are several typologies for organizational discourse, and according to Putnam and Fairhurst[15] eight types of organizational discourse analysis: sociolinguistics, conversation analysis, cognitive linguistics (including discursive psychology), pragmatics (including speech acts, ethnography of speaking, and interaction analysis), semiotics, literary and rhetorical analysis, critical discourse analysis, and postmodern discourse analysis.

The study of metaphor in cognitive linguistics has contributed to organizational analysis in several ways. Its generative qualities are believed to enable new knowledge creation and to provide innovative, fresh perspectives on both organizational theory and behavior.

Research on organizational discourse encompasses various theoretical and methodological positions, and metaphors have often been used as theory-building and methodological tools[16]. Some studies have aimed to examine metaphors related to particular organizational phenomena. Discourse analysis drawing from a variety of sociological, socio-psychological, linguistic, philosophical, anthropological, communications, and literary-based studies[17] is reflected in the sheer variety of ways that researchers talk about and analyze organizational discourse.

Organizational discourse analysts often refer to organizations as discursive constructions. Organizations are places where discourses are built and implicated. To understand and analyze them, metaphors are used[18]. Metaphors are used to help understand the organizational reality with a supportive image.

 Metaphors in leadership and management literature

[1a] Gannon M.J., Integrating context, cross-cultural dimensions, and cultural metaphors in management education and training, Paper presented at the Biennial International Conference of the Western Academy of Management, Istanbul, Turkey, June 28–July 2, 1998.

[2a] Sukowski., Metafory, archetypy i paradoksy organizacji, „Organizacja i kierowanie”, No. 2, 2011.

[1] Morgan G., Images of Organization, Sage 1986–1997, p. 348.

[2] Chmielecki M., Factors Influencing Effectiveness of Internal Communication, “Management and Business Administration”, No. 23.2, 2015, pp. 24-38.

[3] Sukowski., Epistemology of Management, Peter Lang International, Frankfurt-Berlin-Bern-Vien-Oxford-New York-London-Warsaw 2013.

[4] Weick K.E., Quinn R.E., Organizational Change and Development, „Annual Review of Psychology,” 1999, p. 379.

[5] Buchanan D., Fitzgerald L., Ketley D., Gollop R., Jones J.L., Lamont S.S., Neath A., and Whitby E., No Going Back: A Review of the Literature on Sustaining Organizational Change, „International Journal of Management Reviews”, No. 7 (3), 2005, p. 190.

[6] Bolman L.G., Deal T., Reframing Organizations: Artistry, Choice, and Leadership, Fourth Edition, Jossey Bass, San Francisco, 2008.

[7] Morgan G., Images of Organization, updated edition, Berrett-Koehler Publishers, San Francisco, 2006.

[8] Bennis W.G., Nanus B., Leaders: The Strategies for Taking Charge, Harper & Row, 1985.

[9] Smircich L., Morgan G., Leadership: The Management of Meaning, „The Journal of Applied Behavioral Science”, No. 18 (3), 1982, pp. 257–273.

[10] Grant D., Hardy C., Oswick C., and Putnam L., Introduction: Organizational Discourse: Exploring the Field, [In] Handbook of Organizational Discourse, Sage 2004.

[11] Heracleous L., Hendry J., Discourse and the Study of Organization: Toward a Structural Perspective, „Human Relations”, No. 53(10), 2000, p. 1252.

[12] Boje D.M., Ford J., and Oswick C., Language and organization: The doing of discourse, „Academy of Management Review”, Forthcoming 2004; Grant D., Keenoy T., and Oswick C., Discourse and organization, Sage Publications 1998; Grant D, Keenoy T. Oswick C., Organizational discourse: key contributions and challenges, „International Studies of Management and Organization”, No. 31, 2001, pp. 5–24; Grant D., Hardy C., Oswick C., and Putnam L. (Eds.), Introduction: Organizational discourse: Exploring the field, [In] Grant D., Hardy C., Oswick C., Putnam L. (Eds.), The Sage Handbook of organizational discourse, Sage, London 2004, pp. 1-36.; Iedema R. & Wodak R., Organizational discourses and practices, „Discourse and Society”, No. 10(1), 1999, pp. 5–20.; Keenoy T., Oswick C., Grant D., Organizational discourses: Text and context, „Organization”, No. 4(2), 1997, pp. 147–57; Keenoy T., Marshak R., Oswick C., Grant D., The discourses of organizing, „Journal of Applied Behavioral Science”, No. 36 (2), 2000, pp. 511–12.; Keenoy T., Oswick C., Grant D., Discourse, epistemology and organization: A discursive footnote, „Organization”, No. 7(3), 2000, pp. 542–545; Phillips N., Hardy C., Discourse analysis: Investigating processes of social construction, Sage, Newbury Park 2002; Putnam L.L., Cooren, F., Textuality and agency: Constitutive elements of organizations, „Organization”, No. 11(3), 2004.

[13] Grant D., Keenoy T., and Oswick C., Of diversity, dichotomy and multi-disciplinarity, [In] Grant D., Keenoy T., and Oswick C. (eds), Discourse and Organization, Sage, London 1998, pp. 1–14; Parker I., Discourse Dynamics, Routledge, London 1992; Phillips N., Hardy C., Discourse Analysis: Investigating Processes of Social Construction, Sage, Newbury Park 2002.

[14] Mumby D., Clair R., Organizational Discourse, [In] Van Dijk T.A. (ed.), Discourse as Structure and Process: Discourse Studies Vol. 2: A Multidisciplinary Introduction, Sage, London 1997, p. 181.

[15] Putnam L., Fairhurst G., Discourse analysis in organizations: Issues and concerns, [In] Jablin F.M., Putnam L. (eds), The New Handbook of Organizational Communication: Advances in Theory, Research, and Methods, Sage, London 2001, pp. 235–268.

[16] Alvesson M., Cultural perspectives on organizations, Cambridge University Press, New York 1993; Brink T.L., Metaphor as data in the study of organizations, „Journal of Management Inquiry”, No. 2, 1993, 366–371; Grant D., Oswick (Eds.), Metaphor and Organizations, Sage, London 1996; Morgan G., Paradigms, metaphors and puzzle solving in organizational theory, „Administrative Science Quarterly”, No. 25, 1980, pp. 605–622; 

Morgan G., More on metaphor: why we cannot control tropes in administrative science, „Administrative Science Quarterly”, No. 28, 1983, pp. 601-607; Morgan G., Images of organization, Sage, Newbury Park 1986; Grant D., Oswick (Eds.), Metaphor and Organizations, Sage, London 1996, pp. 213-226; Putnam L., Phillips N., Chapman P., Metaphors of communication and organization, [In] Clegg S.R., HardyC., Nord W.R. (Eds..), The handbook of organization studies, Sage, London 1996, pp. 375-408; Tsoukas H., The Missing Link: A Transformational View of Metaphors in Organizational Science, „The Academy of Management Review”, No. 16(3), 1991.

[17] Keenoy T., Oswick C., and Grant D., Discourse, epistemology, and organization: A discursive footnote, „Organization”, No. 7(3), 2000, pp. 542–545; Alvesson M., Kärreman D., Taking the linguistic turn in organizational research, „Journal of Applied Behavioral Science”, No. 36(2), 2000, pp. 136–158.

Alvesson M., Kärreman D., Varieties of discourse: On the study of organizations through discourse analysis, „Human Relations”, No. 53(9), 2000, pp. 1125–1149; Grant D., Keenoy T., Oswick C., Of diversity, dichotomy and multi-disciplinarity, [In] Grant D., Keenoy T., Oswick C. (eds), Discourse and organization, Sage, London 1998, pp. 1–14; Grant D., Keenoy T., Oswick C., Organizational discourse: key contributions and challenges, „International Studies of Management and Organization”, No. 31, 2001, pp. 5-24; Potter J., Wetherell M., Discourse and social psychology, Sage, London 1987; Keenoy T., Oswick C., Grant D., Discourse, epistemology and organization: A discursive footnote, „Organization”, No. 7(3), 2000, pp. 542–545.

[18] Cornelissen J.P., Beyond Compare: Metaphor in Organization Theory, „Academy of Management Review”, Vol. 30, 2005; Morgan G., Paradigms, Metaphors, and Puzzle Solving in Organization Theory, „Administrative Science Quarterly”, No. 25, 1980, pp. 605–622.

Michał Chmielecki
How can leaders use metaphors of organisational culture to lead better

How can leaders use metaphors of organizational culture to lead better?

Metaphorical thinking serves leaders as a useful way of studying organizations and as a crucial aspect of the cognitive process in management.

Metaphors of organizational culture

Metaphors are a feature of language, and their changes reflect the transformations in our ways of thinking and speaking, as well as in our organizational activities. Depending on the perspective, a metaphor can be perceived as a useful technique or a foundation facilitating the understanding of an organization. However, it must be remembered that the use of metaphors should not be completely arbitrary. Metaphorical thinking gives us certain clues, indicates features of the object of our analysis, and stimulates creative thinking, but identifying the given object with a metaphor does not make any sense. Still, using and discovering the quasi-metaphorical process in interpreting management should enhance our understanding of organizational life (cf. Schmidt).

Organizational culture is often interpreted as a metaphor and described in metaphors. After all, in Morgan’s understanding, culture is a metaphor for the organization. As a result of the development of cultural management studies, several metaphors describing organizational culture have emerged. This has also led to a clear distinction between the representatives of various paradigms who perceive culture in their ways.

Functionalists mainly use metaphors of organizational culture, understood as a method of integrating the organization that brings together its key values, management philosophy, and directions of development. Interpreted from a functionalist perspective, organizational culture can thus be compared to “social glue,” “a clan”, “a resource,” or “a compass”[3]. The ideal model presents a strong, coherent, and well-integrated organizational culture that bonds together the whole organization (like “glue”). It can therefore be a source of employees’ identification with the organization, strengthening their loyalty, giving them a positive image of the organization, and building a sense of unity reinforced by common goals and values (“a clan”). Organizational culture is subject to control, whose scope depends on the needs of the organization and its managers. According to functionalists, it, therefore, serves as a tool that facilitates increasing productivity and employees’ commitment by unlocking the social and emotional potential of the organization (“a resource”). Organizational culture also determines the direction of the organization’s development. It expresses goals and values and serves as an organizational creed (“a compass”). Furthermore, organizational culture is also the source of organizational philosophy, which influences people in both conscious and subconscious ways.

In the case of non-functionalist paradigms, the metaphors of organization and organizational culture are identical. If one accepts the assumption informing the root metaphor, according to which organization is not “something an organization has” but “something an organization is[4], a comparison between an object and an organization is equivalent to comparing the object to organizational culture. Among the most common metaphors of the organization are: a temple, theater, text, language, a work of art, acting and drama, flux, autopoiesis, and a brain. The metaphors of temple, theater, and language have been used, among others, Linda Smircich (“Organizations”), Mary Jo Hatch, and Barbara Czarniawska-Jorges to describe interpretive and symbolic aspects of organizations. The metaphors of acting, drama, and works of art were taken from Ervin Goffman, one of the founders of symbolic interactionism. The metaphorical approach to organization and also to an organizational culture that is depicted as a brain, flux, and autopoiesis was put forward by Gareth Morgan. Interpretive metaphors compare culture to complex social processes and complex entities (a brain). It can be argued that, in cognitive terms, their potential to interpret and explain reality is limited because they explicate difficult management processes by making references to equally complex and difficult entities such as the brain, language, or social processes. At the same time, however, these metaphors point to the uniqueness and exceptionality of management, understood as a complex social process.

Critical management studies (CMS) uses many cultural and organizational metaphors that convey the essence of oppression and inequality, as perceived from a critical perspective. One of the most popular metaphors compares an organization to a psychic prison, a tool of domination and oppression, a political system, an ideology and totalitarianism, war and battle, and the panopticon[5]. The metaphor of the psychic prison was proposed by Morgan, who in his book Images of Organization mostly used it to describe certain obsessive, repressive, and self-censoring aspects of the human psyche. The perception of culture as “a tool of domination and repression” is quite popular and is commonly used in critical management studies to describe the negative aspects of cultural control. This is also true of such metaphors as ideology, war, and the panopticon. According to representatives of CMS, organizational culture is a source of ideological “false consciousness" and “symbolic violence,” as well as the conflict that is inherent to the system and the struggle of social groups. The panopticon, by contrast, is a historical metaphor. Borrowed by Michel Foucault from Jeremy Bentham, it refers to a perfect model of surveillance and control. Alluding to Hugh Willmott and Mat Alvesson, Micha Zawadzki proposes a metaphorical understanding of organizational culture as an emancipatory tool[6]. The metaphors used by the proponents of critical management studies are rather one-sided and ideologically laden since they focus only on two aspects of organization: oppressiveness and control. Underscoring the above-mentioned aspects of management, these comparisons tend to neglect their positive dimensions. Still, they accurately reflect the nature of radical structuralism.

Generally, the postmodern understanding of organization is metaphorical. This means that the majority of ideas and theories are based on metaphors and analogies, rather than being constructed in a literal way. This phenomenon is closely connected to the fact that postmodernism is much indebted to Wittgenstein’s “language games” and “linguistic turn,” as well as to its literary, artistic, and textual roots. As described by Gilles Deleuze and Félix Guattari, a rhizome is one of the earliest cultural metaphors, used by postmodernists to describe a shapeless tangle of threads whose roots are hard to trace. “Simulacra” and “the matrix,” by contrast, communicate the idea of postmodern hyper-reality, in which the essentialist notions of sense and truth are no longer valid. Cultural processes are a game, a simulation. They serve as multiple curtains behind which no core truth or reality can be hidden (Baudrillard). The metaphors of a supermarket, collage, and happening represent culture as an eclectic, indeterministic, and unpredictable entity that can be internally contradictory and develop spontaneously. Most postmodern metaphors are used in a literary rather than cognitive sense. This is because postmodernists, as supporters of radical humanism, claim that literature is a better tool for understanding the world than the authority of science. Such a way of thinking, however, leads to excessive attachment to popular cultural metaphors, which are too often used uncritically. Zygmunt Bauman, for instance, has published extensively on the concept of the “liquid modern world.”[7] He has written fascinating essays in the field of cultural philosophy. However, apart from various unsystematized observations, they do not offer any results from empirical research.

Metaphors can therefore be attributed to a specific way of thinking connected with a particular paradigm. This means that each interpretation of a metaphor accentuates certain prior assumptions and brings to mind associations and images that are characteristic of a given cognitive perspective.

The metaphors given above for organizational culture correspond to the four paradigms proposed by Gibson Burrell and Gareth Morgan. However, it is important to note that, depending on the interpretation, many of them can also be used in various other paradigms. This brings us to one of the features of metaphorical thinking, which is that the cognitive and pragmatic functions of a metaphor depend on its interpretation. The metaphor of the organization as a brain can, for instance, be functionalist if we assume the computational theory of mind to be true. Organizing is thus primarily seen as being based on learning and processing information. However, if we assume that the brain is responsible for perception, interpretation, and understanding of the world, then we emphasized reflective processes, and we can contextualize the metaphor in the discourse of symbolic interactionism. Other metaphors used in management discourse, such as a temple, text, and language, similarly have multiple meanings and fit in various paradigms.

TSome metaphors aredeeply rooted in the management discourse (glue, a clan, a resource, theater, language, a prison); are used occasionally but are not very popular (a work of art, a collage, a chameleon, a matryoshka); have been taken from other discourses of the humanities and social sciences (the panopticon, a rhizome, simulacra, and a matrix); or are new (a shooting range and a labyrinth, obsobsessive-compele last two metaphors in each category ironically illustrate the thesis of the interpretive character of metaphors. When interpreting a given entity, we can compare it to another because of the nature of language and our cognitive apparatus. Thus, culture can, for instance, be compared to various attractions in a theme park or even to mental disorders or emotions. Interpreted as “a shooting range and a labyrinth,” organizational culture is oriented towards one effective solution: success. The metaphor of “a haunted house” alludes to the dark side of human nature. The comparison to “a masked ball” brings to mind an instant association with multiple organizational roles and identities. The metaphor of “a house of mirrors” evokes multiple, distorted reflections. As regards the metaphors of cultural processes depicted in terms of mental disorders, one can also easily find various arbitrary points of reference. Organizational culture in the NFS paradigm can ironically be read as “an obsessive thought” about the need to reach cognitive certainty and perfection in management, which is conspicuous in “compulsive actions” such as an obsessive search for methodological perfection—the perfect scholarly method” of cognition and culture management. Organizational culture in the paradigm of Critical Management Studies (CMS) can sometimes be reminiscent of a paranoid vision caused by persecutory delusions. Consequently, culture can be seen as a tool of oppression, “false consciousness,” psychological manipulation, and as a social engineering technique used to control and exploit employees. An uncritical attitude toward these persecutory delusions might cause paranoia among the seemingly healthy members of an organization. In the paradigm of symbolic interactionism, organizational culture can be compared to schizophrenic psychosis. Culture understood as “schizophrenia” is characterized by a split (Greek schisis) between emotions and reflective thinking, which unfortunately leads to permanent dysfunction. Similarly, the postmodern “autism” of organizational culture can be interpreted as an instance of management discourse being enclosed in its world.

The metaphorical method is commonly used to examine and change organizational cultures. Its key advantages include openness and reflective nature, thanks to which this method is both unorthodox and creative. This is particularly useful in studying and understanding such complex and ephemeral phenomena as organizational culture. On the other hand, using metaphors in cultural management studies has several limitations:

1. The reflective method is unstructured and unstandardized, and thus its usefulness is limited to its creative aspects and does not cover systematic analyses and measurements. After all, metaphors are only used in qualitative and interpretive research.

2. The analysis of “new metaphors” (culture as “a theme park” or “a mental disorder”) indicates the dangers inherent in this way of interpreting reality. The arbitrariness of comparisons can lead to a total loss of cognitive function. It could then be replaced by the creative function, which is itself connected with imagination and associations (Oswick and Jones).

3. Discriminating between a metaphor and a literal presentation can be difficult. In general, language is metaphorical, a fact to which most people do not usually pay much attention. Is “a resource” a metaphor? When this article talks about the metaphor of “a resource” that “helps unlock employees’ potential,” it is using two further metaphors: “Unlocking” is a mechanical metaphor that compares starting an action to opening a lock with a key, while the term “potential” is borrowed directly from physics.

4. It is often very difficult to assign a metaphor to only one paradigm since its understanding depends on its interpretation. The meaning of the comparison is rather fluid; for instance, although “organizational glasses” originally derived from the functionalist paradigm, in time they have become a method of interpreting organizational culture by other paradigms. “Organizational glasses” are an interpretive metaphor as well, since culture is also seen as synonymous with the perception of reality. “Black organizational glasses” could represent the perception of reality by culture, approached from the perspective of the critical paradigm.

5. The perception of organizational culture as being synonymous with the whole organization is characteristic of non-functionalist paradigms. It considerably broadens the area of comparison, which makes these paradigms too general and imprecise.

The analysis of the nature of the metaphorical approach and its problems presented in this chapter does not address all aspects of this complex issue. It is possible, for instance, to name other cultural metaphors used in research and management education. For example, M.J. Gannon describes the metaphorical understanding of organizational culture as a computer, a tree, a whale, a gene pool, a rainbow, a prism, a school, a skyscraper, and a filter[8]. Another problem resides in the multiplicity of ideas and the lack of consensus regarding the canonical metaphorical method in management.

[3] Alvesson M., Understanding Organizational Culture, Sage, London 2002, pp. 16-41.

[4] Smircich L., Concepts of culture and organizational analysis, „Administrative Science Quarterly”, No. 28, 1983, p. 347.

[5] Alvesson M., The Play of Metaphors, [In] Hassard J., Parker M. (eds.), Postmodernism and Organizations, Sage, London, 1993.

[6] Alvesson M., Understanding Organizational Culture, Sage, London 2002, pp. 16–41; Alvesson M., The Play of Metaphors, [In] Hassard J., Parker M. (eds.), Postmodernism and Organizations, Sage, London 1993.

[7] Cf., for instance, Bauman Z., Liquid Fear, Polity, 2006.

[8] Gannon M.J., Cultural Metaphors: Applications and Exercises, <http://faculty.csusm.edu/mgannon/docs/CULTURALMETAPHORS.pdf>.

Michał Chmielecki
Metaphorical analysis in leadership

Metaphorical analysis in leadership

A metaphorical analysis can be used in leadership to study and change organizational culture. Its unquestionable advantages include high reflectiveness and the possibility of an in-depth exploration of phenomena.

A metaphorical analysis is a highly unorthodox and creative method that is particularly useful for examining and understanding complex processes and phenomena, such as organizational culture.

However, it is worth noting that the use of metaphors in cultural research in management has several limitations.

  1. Although it is a reflective method, it is also non-structured and non-standardized, which narrows down the possibility of applying it to creative aspects rather than broader, systematic analyses and measurements on a larger scale.

  2. Such an interpretation of reality entails a high level of risk. Freedom of comparison can lead to losing cognitive functions and substituting them with the creative function related to the imagination[1].

  3. A metaphorical analysis gives rise to problems connected with distinguishing metaphors from literal phrases. As it is often emphasized, language as such is metaphorical.

  4. There are obvious problems connected with attributing a metaphor to only one paradigm, as everything depends on the way it is interpreted. The meaning of comparison is relatively fluid.

  5. Equating organizational culture with the whole organization is characteristic of non-functionalist paradigms, and it entails the broadening of the sphere of comparisons, as a result of which they become too general and not very specific.

  

The essence and problems of the metaphorical approach to organizational culture presented in this book by no means exhaust the complexity of the phenomenon. It is also worth paying attention to the issue of the multitude of proposals and the lack of consensus about a kind of canon of metaphorical methods in management.

M.J. Gannon mentions the metaphorical understanding of organizational culture as a computer, a tree, a whale, a gene pool, a rainbow, a prism, a school, a skyscraper, or a filter[2].


Metaphorical analysis in leadership bibliography

[1] Oswick C., Jones P., Beyond correspondence? Metaphor in organization theory, “Academy of Management Review”, No. 31(2), 2006, pp. 483–485.

[2] Gannon M.J., Cultural Metaphors: Applications and Exercises, <http://faculty.csusm.edu/mgannon/docs/CULTURALMETAPHORS.pdf>.

Michał Chmielecki